Your satisfaction is our priority. We are committed to ensuring that our customers have a positive experience with our products. If you are not fully satisfied with your purchase, please review our refund policy below.
Eligibility for Refunds:
Damaged or Defective Items: If your product arrives damaged or defective, please contact us within 14 days of delivery for a full refund or replacement.
Unopened Products: Unopened products in their original condition may be returned for a full refund within 30 days of purchase.
Opened Products: Due to health and safety standards, opened products are not eligible for refunds unless they are proven defective.
Refund Process:
Proof of Purchase: A valid receipt or order confirmation is required for all refunds.
Contact Us: Please reach out to our customer service team at liberaltearsenergy@gmail.com with your order number and reason for the return.
Method of Refund: Approved refunds will be processed via the original payment method or as store credit, depending on customer preference.
Exceptions and Notes:
Refunds are not available for products purchased during promotional sales.
Return shipping costs for non-defective items are the responsibility of the customer.
Return shipping address
Imagine Supply Chain
543 N Neil Armstrong Rd
Salt Lake City, UT 84116
Contact Us for Questions: For any questions or issues, please reach out to our support team at liberaltearsenergy@gmail.com
